Voapo Terms of Use

Version 2026-11-01

These terms are the agreement between you and [TITULAR] (tax ID [NIF], [DOMICILIO]) for using the Voapo app and voapo.com. By creating an account you accept them.

1. Who can use Voapo

• You must be 18 or older and able to enter into this agreement.
• You cannot use Voapo if the law of your country forbids it, if we previously closed your account for breaking these terms, or if you have been convicted of sexual or violent offences.
• One account per person. Don't lend, sell or share it.

2. Your safety

Voapo connects you with strangers. We give you tools (block, report, hide distance, PIN, discreet icon) and advice at voapo.com/en/safety, but we do not run background checks and are not responsible for what other users do inside or outside the app. Be careful when meeting someone.

In some countries LGBTQ+ people are in danger. We apply extra measures there, but you know your situation best: decide whether using the app is safe for you.

3. Your content

• What you post remains yours. You give us a limited, free, worldwide licence to host it, show it to whoever you choose and process it to provide and protect the service. The licence ends when you delete it, except what the law requires us to keep.
• You confirm you have the right to post what you upload and that only consenting adults appear in your photos.
• Photos are reviewed before being shown. We may reject or remove content that breaks these terms or the Community rules.

4. What is not allowed

Everything banned by the Community rules (voapo.com/en/rules), in particular:

• Any sexual content involving minors, or trying to contact minors. We always report it to the authorities.
• Harassment, threats, hate, extortion or sharing intimate images without consent.
• Scams, spam, fake accounts, impersonation, prostitution or trafficking, selling drugs or weapons.
• Collecting other users' data, using bots, scraping, or trying to find out where someone is.
• Bypassing security measures, reverse-engineering the app or using it commercially without our permission.

5. Moderation and appeals

• We may limit, remove content, suspend or close accounts that break these terms, the law, or put others at risk.
• When we take a decision that affects you, we will explain why, unless the law prevents it or doing so would put someone in danger.
• You can appeal any decision in the app or at [EMAIL_SOPORTE] within 6 months; a different person will review it. In the EU you may also use a certified out-of-court dispute settlement body or the courts.
• To report illegal content, use Report on any profile or message. Authorities and trusted flaggers can contact our point of contact: [EMAIL_DSA].

6. Paid plans

• Voapo is free. Voapo Plus and Voapo Max are optional subscriptions bought through the Apple App Store or Google Play and also governed by their terms.
• They renew automatically at the end of each period unless you cancel at least 24 hours before, from your store account settings. Deleting your Voapo account does not cancel your subscription.
• Prices are shown in the app before purchase, including taxes where applicable.
• Right of withdrawal (EU/UK): because access is immediate, when buying you expressly agree to start right away and acknowledge you lose the 14-day withdrawal right for that period. Refunds are handled by the store under its rules. This does not limit your consumer rights if the service does not work as described.
• Safety features are never paid.

7. Availability

We do our best to keep Voapo running, but there may be interruptions. We may change or remove features; if we remove something essential from a paid plan, we will tell you first. To protect users, we may not offer Voapo in some countries.

8. Liability

We are liable for damage we cause through intentional or negligent breach of this agreement, and always where the law does not allow liability to be limited. Otherwise we are not liable for other users' conduct or for meetings outside the app. Nothing here limits your consumer rights.

9. Ending the agreement

You can leave at any time by deleting your account in Settings. We may close your account for serious breaches; where possible we will warn you first and you can appeal.

10. Changes

If we change something important, we will notify you in the app at least 15 days in advance. If you disagree, you can delete your account before the change applies.

11. Governing law

Spanish law applies, without prejudice to mandatory consumer protections in your country of residence. You may go to the courts of your home country.

Contact: [EMAIL_SOPORTE]